Support for your work.

SSH and trusted host keys

Check the server address, port and access credentials. Verify a new server’s fingerprint with its administrator. A changed fingerprint is blocked deliberately; investigate the server before replacing trust. Use tmux or screen on the server if work must survive an iOS background disconnect.

Account and vault recovery

Your account password signs you in. Your vault recovery key decrypts synchronized configurations and passwords; we cannot reconstruct it. Account password recovery is available from Password reset. Local SSH does not require an account.

Chats and moving to another device

Share your code from Chats → My contact code. Dashes and letter case are optional when entering a code. New contacts must accept the request. Keep both apps open and online; try the same Wi-Fi if direct connectivity fails. Chat history has no server backup. Choose Get chats from another device and approve on the device that holds the history.

Report abuse

Choose Report on an incoming request, or open a conversation’s menu → Report user. The account is blocked and support receives your reason and explanation, without chat attachments. Reports are reviewed within 24 hours. Email us with the reference number for follow-up or an appeal. For an immediate danger, contact local emergency services.

Delete your account

Open Account → Delete account, including from the configuration-unlock screen. Enter your account password and any required authenticator code, then type DELETE. Account access ends immediately; support completes deletion within seven days and sends confirmation. Save anything you need before proceeding. See the privacy policy for device copies, shared teams and billing records.

Rules and privacy

Read the community guidelines and privacy policy. Contact: LimeBat, 64 Krum Popov Street, Sofia 1421, Bulgaria.