Respect the person
on the other device.

Contact with consent

Use contact codes to reach people who welcome your messages. A code is not permission to harass someone. Respect declined requests and blocks. Do not impersonate another person, collect codes for spam, or evade a suspension with another account.

Prohibited content and conduct

Do not send harassment, hate, credible threats, sexual exploitation, child sexual abuse material, nonconsensual intimate imagery, pornography, scams or spam. Do not share other people’s private information or credentials without permission, encourage self-harm, or use the service for illegal activity. Only share content you have the right to share.

On-device safeguards

Unknown contacts require acceptance. A basic local text filter rejects selected abusive phrases before sending and hides matching received text. Received photos are hidden until the recipient chooses to view them. These safeguards cannot identify all harmful material; report concerns and block unwanted contacts. Chat content remains on devices and is not automatically submitted for inspection.

Report and block

Use Report on a request or Report user in a conversation menu. The report sends the involved account identifiers, your reason and your written explanation to support; it never attaches chat history or images. Do not paste private chats into a report. Reporting also blocks further account-level connection requests between the participants. You can block without reporting or unblock later; changing a contact code does not bypass a block.

Response and enforcement

Site administrators review reports within 24 hours, investigate the information available and can suspend accounts, revoke sessions and stop new direct connections. We may request additional context through support without requiring you to upload your chat history. We cannot recall content already delivered to another device. Repeated or serious violations can lead to permanent removal. Support staff must not use their account role to access encrypted vaults.

For follow-up or an appeal, email [email protected] and include your report reference. For immediate danger, contact local emergency services. See Privacy for report handling and Support for help.